Sciences Technology Services

Hours

8:30am to 4:30pm
Monday – Friday

Location

GMCS 111
(By appointment only)

Service Requests

• Create New Incident Ticket
• Check Status of Existing Ticket
• E-Mail STS Help Desk

Services provideD

• Laptop and Desktop Configuration (Windows, Mac, and Linux)
• Server Administration and Configuration (Windows, Mac, and Linux)
• IT Troubleshooting
• Data Recovery
• Hardware Quotes and Consultations
• Software Installations
• Networking
• IT Security and Policy Enforcement
• Computer Lab Systems Support
• Administrative Access Requests
• Electronics Repair and Support
• Assistance with Website Development
• Accessible Technology Initiative
• Audio Visual (Projection Systems) consultation
• Coordination with SDSU Facility Services
• Surplus (e-waste) and hard drive wiping
• Coordination and management of shared Campus IT infrastructure systems